All Summit events (except plant tour) will take place at the

DoubleTree by Hilton Orlando/SeaWorld

October 20th (Starting with Happy Hour at 6pm) -to-

October 22nd (Ending after lunch at 2pm), 2021

Wednesday, October 20th

5pm-6pm:

Welcome to CIAMO's first Annual Membership Meeting ~ Meet, Greet and Eat Networking Happy Hour for CIAMO Members-Only.

6pm-7:30pm

Non-CIAMO attendees welcomed to the Happy Hour to join in serious networking and greeting of new and returning Summiteers.

7:30pm-until:

Dinner on your own (multiple restaurants within walking distance or hotel shuttle); afterwards return to networking at the Hilton bar.

2:00am curfew:

All Summiteers must be in their 'jammies' and safely tucked in under their 'blankies' so we can hear your prayers, sing you a lullaby and kiss you goodnight (just kidding).

Thursday, October 21st

Welcome t0...

7:00am-9:00am:

Networking buffet breakfast and Vendorama (Session 1) displays around the perimeter of the Ballroom and Foyer.

9:00am-10:00am:

Presentation: Welcome to CIAMO and Overview of the Summit Conference Schedule and Procedures. Speaker Jeff Klein ~ CIA Founder and Summit Conference Director (and all around nice guy).

10:00am-10:45am:

Presentation: Hiring and Training Designers for Maximum Results - Learn the Secrets to Increase Sales! Speaker Jessica Trippler ~ Closet Industry Business Coach and former California Closets Sales Trainer.

10:45am-11:00am:

Break

11:00am-11:45am:

Presentation: Maximize Your Business by Bringing Your Website and Local SEO into the 21st Century - Find out how to rank first online in your local market. Speaker: Dave Place - CEO and Senior Programmer at Let's Market Your Business.

11:45am-1:45pm:

Networking buffet luncheon and Vendorama (Session 2) displays, demonstrations, presentations throughout the perimeter of the Ballroom and Foyer.

1:45pm-3:45pm:

Choose among three concurrent 2-hour comprehensive networking and educational tracks:

Session A: Manufacturing Seminar:
Fabrication, Production Control, Lean Manufacturing, Staging Jobs, Inventory Control, Scheduling

Session B: Marketing Forum:
Advertising and PR via Websites, SEO's, Facebook and Social Media, CRM Raving Fan Club strategies, Paid vs. Organic Ads

Session C: Designer/Sales Symposium
Finding, hiring, training and retaining super sales associates, charging versus free designs

Each of the three Tracks includes presentations, SWOT* assessments from both Summit attendees and Vendors, panel discussions with Q&A concerning all aspects of Track topics, and ending with Round Table discussion groups.

*Strengths-Weaknesses-Opportunities-Threats

Note: Don't Miss Out. Bring more than one staff member from your company to Orlando so you can cover all this action. You have been forewarned.

3:45pm-4:45pm:

Vendorama (Session 3) displays, demonstrations and workshops throughout the Main Ballroom and Foyer

4:45pm-5:30pm:

Load onto Tour Busses -or- personal vehicles for transport to our Host Shop/Showroom affiliate for tours, demonstrations, banquet, drinks, belt sander races and serious networking

5:30pm-9:30pm:

Tour of Host Roomy Design Organizers showroom and state-of-the-art manufacturing facility. Demonstration of their super efficient Production Control System and
other surprises

6:30pm-7:30pm:

The BIG Pig-Out BBQ Networking Banquet, adult beverages and tour of the manufacturing facility.

7:45pm-8:15pm:

Place your bets and win big money. The 8th annual NASCARBS International Belt-Sander Championship at Orlando (Small) Motor Speedway at Roomy Design Organizers' workshop.

9:30pm...

On Your Own ~ ongoing adult beverages and serious business building networking if you're still awake, at the DoubleTree Hilton Tiki bar.

Friday, October 22nd

7:00am-9:00am:

Networking buffet breakfast and Vendorama (Session 4) booths and displays around the perimeter of the Ballroom and Foyer.

9:00am-10:45am:

CIAMO SEALS Teams confidential, non-compete round tables discussion groups (for CIA Members-Only who completed the Survey prior to the Summit).

Installation Jubilation

9:00am-9:45am:

Installers ONLY Private Discussion Session -OR...

9:00am-9:45am:

General Round Table Session: Topic to be announced at the Summit.

10:00am-10:45am:

Round Table Session*: Installers are crucial to our operations: How can we assist and make their job go smoother, increase efficiency and make it more profitable for them.

11:00am-11:45am:

Round Table Session*: How can our installers help our company be more profitable and successful by delivering superior performance.

*Installer Discussions include:

Installer responsibilities and job descriptions
Commission vs. hourly: advantages vs. disadvantages
Setting the ground rules and expectations with your customer
Pre-inspecting the job site before you install
Organizing your truck
Onsite jigs and accessories
Do you want this to be a job or a career?
Finding, training and keeping good helpers and potential installers
Preparing for each job using checklists

12:00pm-1:00pm

Installer panel: discussions, interviews, testimonials, installation oriented vendor presentations, Q&A* in front of the entire group.

Communicating with the customer
Trouble shooting problems
Balancing your work life and your family life
Being on the same page as your office to avoid being ambushed
Appearance, demeanor and attitude
Dealing with hostile or annoying customers
Avoiding follow-ups and go-backs
Job site etiquette
Job site secrets
Put your signature on everything you do
Your final walk through

1:00pm-2:00pm:

Networking buffet lunch and final Vendorama (Session 5) workshops with demos throughout the perimeter of the Ballroom and Foyer

2:00pm

That's All Folks. Summit ends after lunch (2pm). Safe travel home, or stay for additional networking and the Theme Parks. See ya'll at next year's Summit in ???